A17.1 §2.27.1.1.2
45s
Or it rolls over
If a call is not acknowledged within 45 seconds, it must be directed automatically to an alternate location.1
Elevators
- One button in every car. Our high-quality, cost-effective cellular solutions keep elevator emergency phones compliant and connected, all while leveraging FirstNet access for superior reliability.
- One press. LTE, band 14.
- Help is on the way.
LIFE SAFETY PHONE LINES
One line, in every car, that has to work.
$100+
Switching to Elevate from soon-to-be obsolete landlines and non-compliant internet-based solutions can save you $100+ per month per line.
From one button to help.
PUSH BUTTON · HANDS-FREE
One press.
A single push button in the car starts a two-way, hands-free call. Code does not allow a handset in the car.1
CELLULAR · BATTERY BACKUP
The Elevate unit.
Each Elevate unit has a backup battery, unlike competing Voice over IP systems, meaning our devices will continue to work when needed most.
Our device works with 99% of all telephone equipment, old or new.
FirstNet · BAND 14 · 700MHz
Onto FirstNet.
FirstNet operates on the 700MHz band, Band 14, a dedicated spectrum set aside for emergency communications. We also use 4G and 5G networks for certain applications.
UL-LISTED · 24/7/365
Answered.
All calls are directed to a UL-listed call center operated by employees trained in emergency response, with multiple forms of redundancy to ensure every call is received.
If no one acknowledges a call within 45 seconds, code requires it to roll to an alternate location.1
HELP IS ON THE WAY
Help is on the way.
The operator stays on the line and sends help. Code calls for a message in the car that tells the passenger help is on the way.1
What the code asks of every car.
Elevator emergency communication is set by ASME A17.1 / CSA B44, and the car has had to call for help since the 1930s.2 These are the numbers a line has to meet, whatever it runs on.
A17.1 §2.27.1.1.5
4h
Standby power
The communications means must run on standby power for at least 4 hours, the alarm bell for at least 1 hour.1
A17.1 §2.27.1.1.6
Daily
Line verification
The line is tested automatically at least once a day and rechecked every 5 minutes while it is failed.1
A17.1 §2.27.1.1.3(b), (h)
1button
No handset
One push button in or beside the operating panel starts a hands-free call. A handset in the car is not allowed.1
A17.1 §2.27.1.1.4
60ft
Taller buildings
A rise of 18 m (60 ft) or more adds an in-building link for responders and a "help is on-site" message.1
2010 ADA Standards §407.4.9
ADA
Within reach, readable by touch
Emergency two-way communication systems must meet the reach ranges of §308, with tactile symbols and characters beside the device, per §703.2.3
The copper underneath is going.
2029
AT&T's target to shut down copper-based services across most of its U.S. footprint.4
15M
Traditional switched-access lines left in the U.S. in June 2025, down from 27 million three years earlier.5
$80+
A typical business POTS line per month runs $80 to $200 or more. Some carriers now bill over $1,000.6
SOURCES
- 1
ASME A17.1-2019 / CSA B44-19, §2.27.1.1 (two-way emergency communications) As reproduced in Avire, "A17.1-2019 Code Requirements"; the same clauses are incorporated in the NYC Building Code 2022. avire-global.com (opens in a new tab)up.codes (opens in a new tab)
- 2
NEII, "Elevator Emergency Communications" National Elevator Industry, Inc. (industry association). nationalelevatorindustry.org (opens in a new tab)
- 3
2010 ADA Standards for Accessible Design, §407.4.9 (Emergency Communication) U.S. Department of Justice, 2010 Standards, p. 142. ada.gov (opens in a new tab)
- 4
Light Reading, "AT&T's copper retirement plan plows ahead", 25 September 2025 Trade press. lightreading.com (opens in a new tab)
- 5
FCC Voice Telephone Services Report (June 2025 data), as cited by DataRemote, 11 August 2026 Secondary citation; the primary report was not opened. fcc.gov (opens in a new tab)dataremote.com (opens in a new tab)
- 6
Ooma (2025); MetTel (11 March 2026); DataRemote (11 August 2026) Vendor-reported. No government body or independent firm tracks POTS line prices. ooma.com (opens in a new tab)mettel.net (opens in a new tab)dataremote.com (opens in a new tab)
Codes apply only as adopted by each state or local Authority Having Jurisdiction, and the edition in force varies. This is a summary, not legal advice.
Answered around the clock.
24/7/365
We offer 24/7/365 monitoring coverage
Your Trusted Partner for Life Safety Phones
At Elevate Systems, we’re not just about installing wireless safety phones. We are dedicated to providing you with a comprehensive solution that prioritizes safety, reliability, and seamless support. Our unwavering commitment to your peace of mind is backed by our partnership with WHIRC, a leading name in emergency phone monitoring. We offer 24/7/365 monitoring coverage, ensuring the quickest and most dependable service in the industry, all while fostering collaborative relationships with our clients. With Elevate Systems, you can expect not only top-tier monitoring but also detailed reporting and seamless integrations.
Five Diamond Monitoring Excellence
Elevate Systems proudly partners with WHIRC, a “Five Diamond Monitoring Center” certified by the industry’s highest standards. Our dispatchers are not just trained; they are certified experts in emergency response and customer service. They receive regular training to stay up to date with the latest alarm technology to ensure the industry’s fastest and most reliable service. We continually monitor response times and call-answering efficiency to ensure that our customers receive top-notch service.
UL Certified Excellence in Monitoring
Our UL-certified monitoring center at Elevate Systems surpasses the strictest requirements for redundancy, equipment, alarm processing, and training. Our dispatchers are dedicated to provide the most dependable, timely, and personalized service in the industry. When you choose Elevate Systems, you are extending your business’ commitment to safety. Our trained and certified dispatchers are proud to serve our customers with the utmost professionalism and with the goal of exceeding the high expectations set by your business. Your safety is our top priority.
Contact Elevate Systems today.
FREQUENTLY ASKED QUESTIONS
Elevator line questions.
6 of the 12 questions owners ask most.
Why are traditional landlines going away?
As of August 2, 2022, the FCC ruled that landline providers are no longer required to maintain landlines, which are costly to maintain and outdated.
What are the consequences of having an out-of-code emergency communication system?
Occupants are at risk, fines can be issued, occupancy can be restricted, and building owners can be held liable for installing an emergency phone system that is unreliable.
What is a UL-Listed Call Center?
UL stands for Underwriters Laboratories, who are a global not-for-profit safety company that tests products and systems to ensure they meet safety standards. UL-Listed means UL have tested and verified that our offering meets the strict safety regulations it recommends for call centers.
Do Elevate units have service inside most buildings?
So far, we have not encountered a building where the signal has not penetrated the structure to reach our units.
What cellular frequency does Elevate operate on?
FirstNet operates on the 700MHz band, Band 14, a dedicated spectrum set aside for emergency communications. We also use 4G and 5G networks for certain applications.
Does your communicator transmit and receive?
Our units can place and receive calls.
INTERESTED IN LEARNING MORE?
Let’s talk about your lines.
Please fill out the form below for a consultation:
CONTACT US
Address: 504 W. Juneau Ave Milwaukee, WI 53203
Phone: (888)-711-7135
Email: info@elevatecellsystems.com