NC 15A NCAC 18A .2530(f)
75ft
Close to the water
In North Carolina the phone is permanently affixed inside the pool enclosure, or outside it within 75 feet of a bather entrance.1
Pools
- One line at every pool. We offer cost-effective and reliable emergency pool phone services that meet current safety regulations and directly access our team of trained rescue professionals via FirstNet.
- One call. LTE, band 14.
- Help is on the way.
POOLS
The one line that has to work.
$100+
Switching to Elevate from soon-to-be obsolete landlines and non-compliant internet-based solutions can save you $100+ per month per line.
From one call to help.
EMERGENCY PHONE
One call.
The emergency phone at the pool places the call. In North Carolina it is permanently affixed inside the pool enclosure, or within 75 feet of a bather entrance.1
CELLULAR · BATTERY BACKUP
The Elevate unit.
Each Elevate unit has a backup battery, unlike competing Voice over IP systems, meaning our devices will continue to work when needed most.
Our device works with 99% of all telephone equipment, old or new.
FirstNet · BAND 14 · 700MHz
Onto FirstNet.
FirstNet operates on the 700MHz band, Band 14, a dedicated spectrum set aside for emergency communications. We also use 4G and 5G networks for certain applications.
UL-LISTED · 24/7/365
Answered.
All calls are directed to a UL-listed call center operated by employees trained in emergency response, with multiple forms of redundancy to ensure every call is received.
Where the phone does not dial 911 directly, North Carolina asks for 24-hour monitoring by a telecommunicator who answers only emergency calls.1
HELP IS ON THE WAY
Help is on the way.
The operator stays on the line and sends help.
What the pool codes ask.
Of the jurisdictions that regulate public pools, most require a phone.1 Two state rules show what that phone has to do.
25 TAC §265.190
200ft
Texas
At least one emergency phone or monitoring device within 200 feet of the water, able to reach 911 or an emergency service.2
NC 15A NCAC 18A .2530(f)
24h
Monitored
Where the phone does not dial 911 directly, calls go to 24-hour monitoring by a telecommunicator who answers only emergency calls.1
25 TAC §265.190
1in
Signposted
A sign above the device gives the precise location of the pool, in letters at least 1 inch high.2
NC DHHS survey, 2020
42of 49
Phones required
Of the 48 states and Washington, D.C. that regulate public pools, 42 require phones specifically.1
The copper underneath is going.
2029
AT&T's target to shut down copper-based services across most of its U.S. footprint.3
15M
Traditional switched-access lines left in the U.S. in June 2025, down from 27 million three years earlier.4
$80+
A typical business POTS line per month runs $80 to $200 or more. Some carriers now bill over $1,000.5
SOURCES
- 1
NC DHHS, "Report on Phone Study for Public Pool Phones", 28 February 2020 Quotes North Carolina rule 15A NCAC 18A .2530(f) verbatim and surveys the pool-phone rules of every state. ncdhhs.gov (opens in a new tab)
- 2
Texas Administrative Code, 25 TAC §265.190 Public swimming pools and spas: emergency summoning device. law.cornell.edu (opens in a new tab)
- 3
Light Reading, "AT&T's copper retirement plan plows ahead", 25 September 2025 Trade press. lightreading.com (opens in a new tab)
- 4
FCC Voice Telephone Services Report (June 2025 data), as cited by DataRemote, 11 August 2026 Secondary citation; the primary report was not opened. fcc.gov (opens in a new tab)dataremote.com (opens in a new tab)
- 5
Ooma (2025); MetTel (11 March 2026); DataRemote (11 August 2026) Vendor-reported. No government body or independent firm tracks POTS line prices. ooma.com (opens in a new tab)mettel.net (opens in a new tab)dataremote.com (opens in a new tab)
Codes apply only as adopted by each state or local Authority Having Jurisdiction, and the edition in force varies. This is a summary, not legal advice.
Answered around the clock.
24/7/365
We offer 24/7/365 monitoring coverage
Your Trusted Partner for Life Safety Phones
At Elevate Systems, we’re not just about installing wireless safety phones. We are dedicated to providing you with a comprehensive solution that prioritizes safety, reliability, and seamless support. Our unwavering commitment to your peace of mind is backed by our partnership with WHIRC, a leading name in emergency phone monitoring. We offer 24/7/365 monitoring coverage, ensuring the quickest and most dependable service in the industry, all while fostering collaborative relationships with our clients. With Elevate Systems, you can expect not only top-tier monitoring but also detailed reporting and seamless integrations.
Five Diamond Monitoring Excellence
Elevate Systems proudly partners with WHIRC, a “Five Diamond Monitoring Center” certified by the industry’s highest standards. Our dispatchers are not just trained; they are certified experts in emergency response and customer service. They receive regular training to stay up to date with the latest alarm technology to ensure the industry’s fastest and most reliable service. We continually monitor response times and call-answering efficiency to ensure that our customers receive top-notch service.
UL Certified Excellence in Monitoring
Our UL-certified monitoring center at Elevate Systems surpasses the strictest requirements for redundancy, equipment, alarm processing, and training. Our dispatchers are dedicated to provide the most dependable, timely, and personalized service in the industry. When you choose Elevate Systems, you are extending your business’ commitment to safety. Our trained and certified dispatchers are proud to serve our customers with the utmost professionalism and with the goal of exceeding the high expectations set by your business. Your safety is our top priority.
Contact Elevate Systems today.
FREQUENTLY ASKED QUESTIONS
Pool phone questions.
6 of the 12 questions owners ask most.
Why are traditional landlines going away?
As of August 2, 2022, the FCC ruled that landline providers are no longer required to maintain landlines, which are costly to maintain and outdated.
What are the consequences of having an out-of-code emergency communication system?
Occupants are at risk, fines can be issued, occupancy can be restricted, and building owners can be held liable for installing an emergency phone system that is unreliable.
What is a UL-Listed Call Center?
UL stands for Underwriters Laboratories, who are a global not-for-profit safety company that tests products and systems to ensure they meet safety standards. UL-Listed means UL have tested and verified that our offering meets the strict safety regulations it recommends for call centers.
Do Elevate units work in all temperatures?
Elevate units need to be in a temperature-controlled environment. We enclose our units in NEMA boxes to ensure full functionality in harsh environments. This is something that comes with an additional cost.
What cellular frequency does Elevate operate on?
FirstNet operates on the 700MHz band, Band 14, a dedicated spectrum set aside for emergency communications. We also use 4G and 5G networks for certain applications.
Does your communicator transmit and receive?
Our units can place and receive calls.
INTERESTED IN LEARNING MORE?
Let’s talk about your lines.
Please fill out the form below for a consultation:
CONTACT US
Address: 504 W. Juneau Ave Milwaukee, WI 53203
Phone: (888)-711-7135
Email: info@elevatecellsystems.com